I have used H&R Block's software for years and had been happy. Now it's calculating a penalty for my Wife's inherited IRA distribution. Searching on-line I found that this has been happening to others since 2019. My Wife has had this IRA since 2014 and there has never been an issue before. It's set up to pay out over her estimated lifetime and the new 10 year payout requirement does not apply to us. I found a suggested fix from others and now we are waiting to see if the IRS will accept my entries. Would have been nice if your software had something on my situation.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
I love the HRBlock deluxe program. I have been using it for years and really like how it works. I am really disappointed this year in that I needed personal help with one part of the tax return. Form 4684. I called the Alpharetta ga office and the Roswell ga office and BOTH refused to help me. I just needed help filling out 4684 and was willing to pay the full rate for a tax return and both offices turned me away.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Been using this software for years. It’s relatively easy to use & I get our taxes done quickly. Actually helped me with a deduction I didn’t realize existed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for leaving a review, and for providing positive feedback on our product. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Have been buying for over 20 years. Works well with some minor limitations Wish that under "Planning" it would auto-populate your income from current year. Also if you could add a percentage increase (e.g. 5%) to that income to estimate quarterly tax payments for following year
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.