Ok, but not great. As always, update doesn’t work within the app, but once you know where to find the update it’s easy to install. Some parts of the user interface are awkward.
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I've used H & R Block for many years; no complains only complements.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I was very disappointed that this would not do my Hawaii Non-Resident return. When it was purchased, it was specifically because I needed a Hawaii State return, but there was no way to tell ahead of time that it would not do the non-resident return. So I had to do my form by hand but other people I know in the same situation used TurboTax and got theirs done automatically.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
Used several yrs. This yr was improved. Able to get at CODE easier. (My yahoo doesn't "save" emails & last yr was a mess trying to get download) State Went very smoothly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
H&R Block makes doing taxes less tedious and, dare I say, almost fun!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Used the software for many years and have always been satisfied with the tax software.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have used H&R Block Deluxe Software for 20 years, but I am annoyed to discover there is an ADDITIONAL FEE to electronically file an extension. This is not included in the 5 electronic fillings advertised as included with activation.
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
Great price, easy to use. Could use a feature to enlarge type though.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!