Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Bummedinaz
from Az
Verified Purchase:Yes
My AZ return kept prompting as NY! Couldn’t efile AZ so had to mail it in. Never again.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: smc72
from Virginia
Verified Purchase:Yes
A very affordable product with the content necessary to complete the process. I love the promise of future support if its needed!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
4
Easy Walk-Through Interview with Each Part/Section
on April 19, 2025
Posted by: Anonymous
from Belfast, ME
Verified Purchase:Yes
I have been using your product to do my taxes for at least 8-10 years. It is convenient, updates provided, and a solid, easy download.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: scbill
from Sacramento, CA
Verified Purchase:Yes
This is my second year with the system and glad I kept with it. It helps me to spend some time ahead of starting getting all my paperwork together. Then the program flows nicely.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Taxstuffishard
from Nc
Verified Purchase:Yes
It worked out well but there was one error so I got rejected an had to put In a second time an I got charged 2 times for the state file. So look closely at all details before you submit
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
4
Comprehensive but could use better explanations.
on April 19, 2025
Posted by: 27bob27
Verified Purchase:Yes
Overall, it gets the job done. But on some topics, I think better explanations would make me more confident that I'm making the best choices. For example, with the AOTC interview it ends by telling me I don't qualify for the Earned Income Credit. But that's not what I was working through. It would be better to tell me I don't qualify for the AOTC because my earned income was $0. I'm assuming that's the reason. But I'm not confident that's the reason.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Lynn1955
from Kansas
Verified Purchase:Yes
I I’ve used this program for 20 years and it’s been a breeze to get through. I have some oil and gas incomes to add and we did own a house. That and when the house was sold and then he died I still didn’t have any problems! I recommend H &R.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Spottydog3
from Texas
Verified Purchase:Yes
Badgered with dozens of irrelevant questions. For example, I was asked how much was my minimum required distribution from my retirement account. There was none. This tax rule won't apply to me until 2029 at the earliest -- which the software should know -- since it knows my date of birth.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock