Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,252 Reviews)
Open Ratings Snapshot
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product. 
(
52,652 out of 61,789
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4 out of 5
4
Very functional
on April 20, 2025
Posted by: CAL Filer
from California
Verified Purchase:Yes
Very functional for a necessary procedure.
Having said this, a bit on the expensive side.
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Consistent and reliable
on April 20, 2025
Posted by: JSpellio28
from Illinois
Verified Purchase:Yes
Great product. I have used this software for a long time. I like that you have made incremental improvements but not a massive change that disrupts the user experience. The software is consistent from year to year making the tax process easy.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It's great. It works.
on April 20, 2025
Posted by: Anonymous
Verified Purchase:Yes
It's great. Easy to use, to navigate, and the produce a final result.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
suggestions to improve access
on April 20, 2025
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Been buying HRB for years from AZ downloads--obviously like the product but flexibility could be improved!!
IE, if needed access from another location, it's almost impossible to achieve!! Suggest a customer should be able to gain access from anywhere certainly would improve the access flexibility.!!
Another point is c/s is difficult to contact if needed!
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy TraSocial Media DepartmentApril 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ease of use
on April 20, 2025
Posted by: Drp76
from Wa
Verified Purchase:Yes
I have used this software for over 10 years. Easy to use and gives options to explore alternative deductions
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Works for me!
on April 20, 2025
Posted by: 43cire
from Mill Valley, CA
Verified Purchase:Yes
I've been using the H&R Block Software for years and, while I sometimes find it confusing, it's gotten the job done every time. I haven't tried any other tax software so I can't really make a comparison. Being able to access the full form was useful this year in resolving some questions I was having.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use.
on April 20, 2025
Posted by: RR12
Verified Purchase:Yes
I have used it for over ten years and am very satisfied with it.
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Check your dependants with Head oif Household
on April 20, 2025
Posted by: Not Claimed
Verified Purchase:Yes
I used HR block this year again for my taxes. I checked the box which said my dependant would be claimed by her other parent this year but she would be my qualifying head of household dependant. HRB decided to inport her from last years taxes as my claimed dependant which caused her other parents return to be rejected and both parents had to figure out why this happened. HRB still showed i had her checked as do not claim yet still claimed her.
Response from HRBlockBy AndreaSocial Media TeamApril 21, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
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