Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from California
Verified Purchase:Yes
i don't like the physical layout of the pages, too much wasted space on the sides and sometimes print is too small to read. you can enlarge the print to read, but the buttons at the bottom are hidden until you reduce it back.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Gulfport, MS
Verified Purchase:Yes
Good at helping work through the needed forms, but when your audit turned up an issue, you failed to take to the cause the problem. I called the help line and while they were nice they failed to solve the problem. The problem was not going allow me to e-file, but the issue was something to do with itemizing deductions, BUT I using the standard deduction?????
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Bill Walchli
Verified Purchase:Yes
I have used the HRB tax prep software for very many years and it still meets my needs very well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Q555
from NJ
Verified Purchase:Yes
The worse software.
Software was undeveloped and many issues were not functioning such as QBI.
Software was undeveloped and many issues were not functioning such as QBI.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Jkkk23443355
from Wi
Verified Purchase:Yes
After the last update on your 2025 deluxe state and federal program, any saved returns do not show up on the front screen
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Chris 52
from Estes Park, CO
Verified Purchase:Yes
I found the software to be quite glitchy. Several times it just shut down. I also found it difficult to return to a specific section. I gad to click through all the sections and pages. Finally, I had issues that were very frustrating in the Final Review. I was asked to "check" several entries, such as Dividend Income. When I checked, the software duplicated the entry! So in Dividend Income was incorrectly doubled! It took some time to make corrections. My confidence in having an accurate return is LOW! I will switch to TurboTax next year.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: duna6430
from Ewa Beach, Hawaii
Verified Purchase:Yes
I have used the web-based version for the past few years, but this year, a heavier schedule prevented my filing until the 15th of April. I will admit I was a bit miffed when the website seemed to be overwhelmed, and kept me waiting over an hour with still no proper log in. That's when I noticed the 'download' feature. After downloading - I was finished within two hours.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sticker56
from Fredonia, NY
Verified Purchase:Yes
I have purchased this for the last 5 or 6 years. It makes preparing taxes a lot simpler, but wish it would add more guidance on the w2 box 14 codes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock