Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Rick368
from MN
Verified Purchase:Yes
Very simple to use and touch all needed submittals
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: RCA59
from 60517
Verified Purchase:Yes
I’ve used H & R Block software for over 10 years. The software is easy to install and work with. The program takes you through the process and helps you understand the information. The program has a nice flow and is easy to go back and forth while you enter in your data. That being said the price of the software has continued to increase year after year to the point where I’m looking for other options. I’m not sure if I’ll be using H & R Block software next year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Shallen
from Philadelphia
Verified Purchase:Yes
My state return could not be submitted by the software due to a software bug.
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cleveland, Ohio
Verified Purchase:Yes
I've been using the program for several years and have had no problems with it.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: wesk32
from West St Paul, MN
Verified Purchase:Yes
MN State refund was higher than it should have been.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for your feedback. We stand behind our work and guarantee that every filing with us is 100% accurate. Our Tax Professionals are here to review your return and resolve any errors. Please call us at 1-800-472-5625 so we can assist in setting a time that works best for you.
Written by a customer while visiting HRBlock
Posted by: lou93
Verified Purchase:Yes
have used product for several years and am also a gradjate of the Block tax classes however. tjos to,e O jave given less stas asO thicnk the 2024 software is a lot more difficiult to get thru. Why did things have to get more difficult to get thru it; make it easier for us older people. Thank you
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SteveMakesTooMuch
from Weed, CA
Verified Purchase:Yes
Considering I could do this for free seeing as how I haven't gotten a refund since Trump took office last time, this software is now useless. Nothing is a write off anymore. It could skip 90% of the questions if it just looked at how much I made. And why do I have to pay again to submit my taxes online when I already bought the frickin' software to do just that?
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 22, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
Have used for many years. Once to get used to it and figure out what it's trying to do, it's a good package.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock