Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5
Product was easy to use. Great features. Will use.
on April 22, 2025
Posted by: ras57
Verified Purchase:Yes
I have use this product for many years. Will use next year.
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Brown1208
from Morton grove, il
Verified Purchase:Yes
Your production is great , your structure of support is very poor and not customer friendly. Customers are already investing by purchasing your software. You should answer few basic questions without having charging additional support fees. I the customer needs more complex support you can upsell your services at that time.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using H&R Block software for over 15 years and am always satisfied with the ease of navigating the program and the results once I have filed our return with the IRS. I do not, however, use the State software that is available since it is easier and more efficient to use our own State's on-line revenue software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bkon
from Minnesota
Verified Purchase:Yes
Been using the downloadable software for my Federal tax forms for many years. The MN state income tax works well however I wish the Property tax form would automatically print out with the MN income tax form. A little more clarification that the property tax is to be mailed and does not file electronically. I like the idea that there are brick and mortar stores I could use if needed.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This was really needed this year. Through all the things that have happened I was hoping to get the program and finally start. I like the way it usually grabs the previous info to start filling in spaces. Always a good program to use.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie-Social Media, April 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bingham
from California
Verified Purchase:Yes
I’ve been using HR Block software for years now. I started out using TurboTax, but when they got so expensive, I thought I would give HR Block a try. I’m glad I did. It works as well as the others and I love the free e-file. I wish they would make state e-file a bit cheaper, and not charge so much if I need a second state, but overall a great experience.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
Have been using for more than 20 years. Happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 22, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RxRick
from Missouri
Verified Purchase:Yes
I've been using the software for 18 years. I usually do an estimate then go back and enter the actual numbers when I get them. This year I entered a late state penalty for worst case scenario. It flagged cannot submit state online. When I went back to finalize and erase the penalty it wouldn't let me submit. Called to see if I could simply erase the state and start over. Nope, support wanted me to start an entirely new return and enter everything from scratch, ridiculous. Will not use again.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock