Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
Like the software, but found 1 major problem this
on April 22, 2025
Posted by: John317777
from Cincinnati, Ohio
Verified Purchase:Yes
I have used your product for many years and have been satisfied. This year, I discovered a very confusing item with your software that could have cost me a lot of money (>$1,000). I entered numerous 1099's with foreign tax payments and had over $1,000 of total foreign credits to claim. Despite those entries, the software ignored the data and was not including the credits in my taxes. I found this by manual inspection, not because of a software-driven warning. Through brute force trial and error I figured out where I was missing another entry that allowed the software to include the noted foreign tax credits...but it was far more difficult to figure this out than it should have been...hours of wasted time. Based on internet chatter, I am far from alone with this complaint. Please find a way to have the software recognize that foreign tax credits are not able to be claimed and suggest troubleshooting/verification. Credits are worth a lot of money and would more than pay for choosing a more robust tax preparation software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orting, WA
Verified Purchase:Yes
I've used the Federal version for many years and have always been happy with it. This is my first year with Delue + State and again I was happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used the H & R block software for about 8 years. Always gives the same reliable results
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: DDouglas54
from Detroit, MI
Verified Purchase:Yes
Software was pretty good but I was disappointed my broker (Baird) was not included on your list available to download from. All my stock sales had to be manually entered. I have previously used Turbo Tax and my broker is available to download from on their software.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: BeadsPatrol
from Littleton CO
Verified Purchase:Yes
When you have 1000 individual stock buys and sells, having the ability to accept each transaction without review is important or at least something that allows you to sort or go from transaction to transaction without going to main menu is important
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: AH 30
Verified Purchase:Yes
I used this software again this year with the same excellent results . I switched to HR Block 15 years ago and it has been a great program over the years.
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dubois,Pa.
Verified Purchase:Yes
I have used H & R for 30+ years! Never any issues!
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Jim691
from South Dakota
Verified Purchase:Yes
I have used for 10+ years, satisfied with the product.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock