I've used H & R Block tax software previously, so as anticipated, everything worked out well. Complaint: Difficulty entering correct rental depreciation amount to reflect my 1/3 ownership share. Software kept calculating my share as 2/3. When I entered correct amount via "override," the final submittal was blocked.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
How to replace a RMD with a QCD is unclear. Need more help menus. Distribution codes are not the same from different brokerages. (Empower, Fidelity) Confusing.
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I had some problems uploading the updates. The program seemed to have changed a lot from the simple update, download. I called your support number and got a live person. Thanks Sandra, you rock!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used TaxCut software for several years and has been adequate for our circumstances. Over the years, it has included additional features, which seem to work well.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have used H&R Block software for about 10 years and have only had one problem with it. This year was a good year for taxes since the SALT rules were changed.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
ok tax software program - needs to add Hawaii non-resident form N-15 to the options. need to lower the price for each state program. Need to get the glitches out when you make changes.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
1
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.