Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
In year past H&R Block worked exceptional for me but this year my Federal form was rejected and I did not receive ANT emails notifying me of such. (H&R block did not transfer in the PIN from previous year) As a result whan no update was received I checked for an update only do discover the rejection and this was AFTER April 15th so my taxes got sent in a day late. Will have to wait and see if there is a penalty from the IRS.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bowling Green OH
Verified Purchase:Yes
One problem with IRA Contribution-Comtridution. Not clear that a ROTH conversion is NOT a contribution.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Good product, but the help files do not cover a lot of territory. Help for forms K-1 and K-3 is very confusing, and it does not clearly state how to work with them.
Cons: Hard to import documents
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: None_12345
Verified Purchase:Yes
All went well except for partial stock sale which required a visit to local tax expert.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: AW2024b
Verified Purchase:Yes
Appears that an invalid 2023 refund was applied to the 2024 taxes. Of course, I did not double check the imported value since the other imported data appeared to be correct.
If needed, Form 1116 and other forms should be attached to return automatically.
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I have been using this product since the era of DOS and it keeps getting better every year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: D1951
from Denver
Verified Purchase:Yes
I have used your software for more than 20 years, it walks people through the tax questions and makes collecting the data simple
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rbm79
from Ca
Verified Purchase:Yes
Does make doing my taxes easy. Had some issues at the end with possible problems, that I had redo a couple of times.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock