Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I'm a return customer, and it mostly does what it's supposed to do. It's been fine with IRS except this year I received a 'CP5071' form letter from IRS to verify my identity. I've never had to do that before and it's a process that isn't fun to go through without a trusted video link. I hope IRS gets its act together and is easier for seniors in the future.
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sioux City, Iowa
Verified Purchase:Yes
I've used it for many years and it always seems to work for me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media-Abbie, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hammonton NJ
Verified Purchase:Yes
Happy with importing last year/integration with brokerage accounts. NOT happy with handling of state munis and not being able to file state return over the internet (when the state accepted the return after re-filling it out on line) The issue is handling my state versus other state munis (I assume)
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Alfaguy
from North Carolina
Verified Purchase:Yes
The 2024 software worked well for me except the print function for selected Federal forms. That seems to always print pages that are not needed for filing, basically wasting a lot of printer ink.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Danbury, CT
Verified Purchase:Yes
I've bought H&R Block Deluxe Software for over 10 years -- evidence it is a great program!! Easy and intuitive.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bobollie
from New Mexico
Verified Purchase:Yes
I’ve used H&R Block for several years now and very pleased with the product. Easy to use and guides you through the whole process of filing your taxes.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from west grove, pa
Verified Purchase:Yes
I've used H&R Block Deluxe + State for over 20 years without a problem but 2024 was the first exception probably due to our permanent move to another state. The instructions seemed confusing when it came time to allocate interest and dividend income to each state. Perhaps some examples would have helped.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Software was easy to use and I got accepted by the IRS very quickly. This gave me peace of mind as I new the status of my return.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock