Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,252 Reviews)
Open Ratings Snapshot
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product. 
(
52,652 out of 61,789
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
An old pal.
on April 23, 2025
Posted by: D_Z_K
from Columbus, OH
Verified Purchase:Yes
I've used Tax Cut for decades and expect to keep using until the day I no longer qualify for paying taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy EvaSocial Media TeamApril 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on April 23, 2025
Posted by: Glaze
from New York
Verified Purchase:Yes
Quick refund and no issues in over a decade of use.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy EvaSocial Media TeamApril 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Double checks you with helpful questions.
on April 23, 2025
Posted by: Dennis62
Verified Purchase:Yes
I have used this program for the last 5 years and it has saved me a lot of typing.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy EvaSocial Media TeamApril 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Poor performance state tax software.
on April 23, 2025
Posted by: Wishitwas younotme
from Union kentucky
Verified Purchase:Yes
State tax software failed to calculate the correct tax. Value of withholding was 3x of what was calculated on another form resulting in a letter from state tax division and an amount due instead of a refund.
Value
1 out of 5
1
Response from HRBlockBy AndreaSocial Media TeamApril 24, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Thorough and Accurate (and pretty Easy)
on April 23, 2025
Posted by: jgredding
from Redding CA
Verified Purchase:Yes
Been using H&R Block for years. Easy to import all of the last years info and the interview type process works well!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy EvaSocial Media TeamApril 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not as good as I thought
on April 23, 2025
Posted by: prk24
from New Haven area
Verified Purchase:Yes
I have used your software for years but it makes some misleading instructions lately.
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
3 out of 5
3
Response from HRBlockBy AndreaSocial Media TeamApril 24, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
ok for filing taxes
on April 23, 2025
Posted by: rk1298
from MN
Verified Purchase:Yes
The program is fine for filing taxes but it lacks future year planning since it doesn't even offer state tax planning.
Pros: Easy to prepare, Easy to import documents
Response from HRBlockBy AndreaSocial Media TeamApril 24, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Thumbs up!!
on April 23, 2025
Posted by: MusicArtist
Verified Purchase:Yes
What's not to like. This is a great company and a great product. Been a customer for over 10+ years when the software was called tax cut
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy EvaSocial Media TeamApril 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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