Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from NY
Verified Purchase:Yes
Very easy to use this app. Have used it for 15 years. No issues.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Good software and makes filing a tax return OK
on April 24, 2025
Posted by: Anonymous
from Council Bluffs, IA
Verified Purchase:Yes
Overall, the H&R Block product is good and delivers a nice solution for submitting a tax return to the IRS. Could there be better features and help to make the product better for the taxpayer...definitely yes. However, I was able to use the product to submit electronically without tax professional help and the added cost.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 24, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: CRG Tax Man
from Colorado
Verified Purchase:Yes
I have used your program for quite a few years now. All but one year went really smooth. I’m sure I will continue to use your product.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JohnV316
Verified Purchase:Yes
We've used H&R Block Tax Software for years. Up until now we printed and filed paper returns. This year is the first time we e-filed and it was easy to use and we knew in minutes when the return was accepted. From now on we will file electronically.
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: QCD2
from washington
Verified Purchase:Yes
My software wa totally unresponsive to a seach for QCD form. After many times of starting over I found it.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ed 5437
from Decatur, Il
Verified Purchase:Yes
I worked for H&R Block as a preparer several years ago. At home software is capable enough to handle any tax situation that the average file will encounter.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bad state return software
Verified Purchase:Yes
I will not by this product again. I found an error in the state software for 2024. I detected only because I have a tax background. It still took my hours of extra work, time to verify my detection was correct. After reviewing the state and Fed forms for a credit, i saw the slight difference in forms where it was just calculated differently with the math. The HR block version for the state forms just stated it all the same as Federal. I spent hours trying to communicate with an IT bot/chat and got nowhere. I finally found out how to override a row entry item but then was told I could not file the state electronically due to this. If one is going to pay for the software, one expects an accurate software application, and it was not. It will be manual taxes next year for me or Turbo Tax.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good tax software, but room for some improvement
on April 24, 2025
Posted by: Brian000001
from NJ
Verified Purchase:Yes
Good tax software, but can use a few more tweaks to make it more user friendly and to better explain some of the more detailed taxes
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock