Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: GO TO HELL 101
Verified Purchase:Yes
I HAVE BEEN USING TURBO TAX FOR OVER 20 YEARS. I WAS FORCED TO USE H&R BLOCK THIS YEAR AS TURBO TAX WILL NOT WORK ON WINDOWS 9. TURBO TAX IS FAR MORE USER FRIENDLY THAN H&R. H&R IS VERY CUMBERSOME TO WORK WITH, PARTICULARY IN MAKING CHANGES TO EARLIER SECTIONS THAT HAVE ALREADY BEEN FILLED. I HAD TO KEEP DOING FORMS OVER AND OVER TO GET RID OF THE INCOMPHRENSIBLE ERROR LISTS BEFORE I COULD EVEN PRINT A WORKING FORM. I DO NOT INTEND TO USE IT NEXT YEAR.
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lakota Chris
from Cincinnati Ohio
Verified Purchase:Yes
Overall good program, but the error checks at the end are frustrating. Upon completion of a return, there is a final error check. It is difficult to understand why the program doesn’t ensure that the errors are fixed before moving on from the point of entry. I am dissatisfied.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Omaha, NE
Verified Purchase:Yes
Great product. I've used it for many years and recommend it to others.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Brandon, SD
Verified Purchase:Yes
I have used the product for many years. The manner and order of stock transactions are arranged for checking is very cumbersome, and does not return to last used area. Otherwise, it is very easy to navigate.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Grover 81
from Dayton, OH
Verified Purchase:Yes
I feel there was an error in the Fed-to-OH State software. OH ask for value from line 1 of Fed Schedule A but value transferred was not the value shown on Fed Schedule A. This caused me many days delay. Otherwise all seemed to go well with program.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bobby 37
from palatine il
Verified Purchase:Yes
My family was happy with the results got refunds promptly from the IRS.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PlaneTom
from Columbus. Oh
Verified Purchase:Yes
The past two years I have had issues getting past the audit data check phase of filing. Last year 2-3 hours. This year 2 hours. Last year the issue was with imported data so it seemed like you didn’t have control over it but the correction steps were some what confusing.
This year the errors & data checks were on forms entered manually. Multiple forms had the same errors but you only flagged the last one. I fixed it and it kept saying that form was bad!! 2 hours trying to fix the form.
This took me 5 minutes to fix once I figured out the error was on a different 1099-R entry!
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: taxes izzy
Verified Purchase:Yes
I have used H&R Block Tax Software for many years and the consistency from year to year makes tax preparation quick and easy each succeeding year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock