Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,262 Reviews)
Rating breakdown 149,262 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,657 out of
61,796)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: SL1959
from Rutland, MA
Verified Purchase:Yes
I have been using HRBlock software to complete my tax returns for over 50 years. This year I taught my son how to use the software to do his own taxes. The questions are clear and guide you through the process. His tax situation is quite straightforward, and he was able to complete the process with only a little guidance in under a half hour. I have also used the software to help manage years when my wife was self-employed and running a business. Without HR Block software, she would have had to pay a professional accountant hundreds of dollars, but with the software we were able to complete our taxes right at home.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RGWallJr
from SE Louisiana
Verified Purchase:Yes
Switched to this product because TurboTax was not going to work on my Windows 10 system. Silly decision by TT. I did not feel like buying a new computer just to use their product. I was very pleased with this software overall. The only issue I had was, I had to change my display resolution for the software to work, which I thought was strange, hence 4 stars. I could see where some users might have trouble with that. I believe my allegiance for tax software has changed, and that is after using TurboTax for many, many years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from northern NJ
Verified Purchase:Yes
This saved me a lot of time in filing my tax return
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sar 1119
Verified Purchase:Yes
Have used Tax Cut for years. On the Std Deduction, would you please put an opportunity to say I choose Std Deduction and let me move on to the next topic rather than make me answer no to a bevy of questions that pertain to Schedule A.
Form 8606, pls insert a question "what's the value 12/31/yr" bcz when I get to the accuracy review, it points out that info is needed.
Other than that, all good except your prices are too high for Basic or Deluxe.
Form 8606, pls insert a question "what's the value 12/31/yr" bcz when I get to the accuracy review, it points out that info is needed.
Other than that, all good except your prices are too high for Basic or Deluxe.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: dexhiker
from Boston, MA
Verified Purchase:Yes
Everything went smoothly using the app. No problem doing periodic updates. Was able to use it to pay additional owed taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Allentown, PA
Verified Purchase:Yes
works ok; not much explanation of the senior deduction, or how SS is taxed, or how that affected my taxes
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: ghfj
from Parker, CO
Verified Purchase:Yes
Attempted to create a return for a family member that passed. Software appeared to function and submit the return but did not mark the return as documents were attached and IRS rejected it. Verified the software showed correct on the raw form. Attempted to resubmit and rejected again. Purchased Turbo Tax and was able to submit the return
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Vexed
from Lafayette, IN
Verified Purchase:Yes
I did not find it very helpful with investments. The software flagged things it found questionable, but provided nothing helpful to me in answering the questions. I do not feel terribly confident that my taxes were done correctly. I downloaded the investment information from my investment company's website, so there should have been enough information for the software to figure it out.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock