This software really helped me get my taxes done on time.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Works ok. I didn't need the state but had to buy it to get deluxe version. Wish there more reports for listing w2s and other information for checking.
I would recommend this to a friend!
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
While I find the software relatively human friendly, I was very surprised that imports from Merrill Lynch were not available this year. I had to input a lot of data manually. I really hope that this will NOT occur next year.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I am satisfied with the performance of the product HOWEVER. the CONSTANT updating and last-minute changes are disturbing. This should be handled without all the 'back and forth'! I am also teed off that tax law has become so complicated that a computer program is needed, and your lobbying has made this true, but that's not relevant to a software review
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
A lot of the interview questions are unclear and some of the numbers that must be entered have poor descriptions or don’t include formulas. Numbers that could be calculated by the program based on the numbers provided aren’t automatically calculated like the home mortgage interest deduction. There is a federal limit and user provides the total amount but when entering the number for the state the app could just calculate the difference for states with higher limits.
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.