Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,260 Reviews)
Open Ratings Snapshot
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product. 
(
52,656 out of 61,795
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
Easy to use
on April 21, 2026
Posted by: Sunryze
from Wisconsin
Verified Purchase:Yes
I have used the H&R Tax software for over 15 years now. It has proved a useful tool for all my tax preparation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use!
on April 21, 2026
Posted by: PuakA96795
from Honolulu HI
Verified Purchase:Yes
This software really helped me get my taxes done on time.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy MaxSocial Media TeamApril 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 21, 2026
Posted by: Mic50
from Wa
Verified Purchase:Yes
Works ok. I didn't need the state but had to buy it to get deluxe version. Wish there more reports for listing w2s and other information for checking.
I would recommend this to a friend!
Response from HRBlockBy MaxSocial Media TeamApril 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 21, 2026
Posted by: Duke J
Verified Purchase:Yes
Easy execution and very easy to follow directions.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy EvaSocial Media DepartmentApril 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Highly recommend
on April 21, 2026
Posted by: Grieve
from Clarks Hill SC
Verified Purchase:Yes
As it has for the past 16 years this software as been easy to use, great at helping us file our taxes worry free.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Missing imports
on April 21, 2026
Posted by: GT74
from The Villages, FL
Verified Purchase:Yes
While I find the software relatively human friendly, I was very surprised that imports from Merrill Lynch were not available this year. I had to input a lot of data manually. I really hope that this will NOT occur next year.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
CONSTANT Updating unhelpful
on April 21, 2026
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I am satisfied with the performance of the product HOWEVER. the CONSTANT updating and last-minute changes are disturbing. This should be handled without all the 'back and forth'!
I am also teed off that tax law has become so complicated that a computer program is needed, and your lobbying has made this true, but that's not relevant to a software review
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
2 out of 5
2
Response from HRBlockBy SydneySocial Media DepartmentApril 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
So frustrating
on April 21, 2026
Posted by: Never_ever_again
from Ca
Verified Purchase:Yes
A lot of the interview questions are unclear and some of the numbers that must be entered have poor descriptions or don’t include formulas. Numbers that could be calculated by the program based on the numbers provided aren’t automatically calculated like the home mortgage interest deduction. There is a federal limit and user provides the total amount but when entering the number for the state the app could just calculate the difference for states with higher limits.
Cons: Time consuming, Hard to prepare
Value
1 out of 5
1
Response from HRBlockBy AshleySocial Media DepartmentApril 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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