Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Kob447
Verified Purchase:Yes
Works well overall. Failed to import data from Fidelity.
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NM
Verified Purchase:Yes
Have used Block for years. It is always reliable getting through the tax regs.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Clay5146
from Pennsylvania
Verified Purchase:Yes
I was disappointed that that the optional method to handle lump sum social security benefits was not available
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Not bad, but software updates are never explained
on April 21, 2026
Posted by: Kevinski
Verified Purchase:Yes
It does the job. I have the Mac version.
My only complaints are:
1) The software has updates about every three weeks from Jan-April, right up to just before April 15. There is never any information available regarding what the update is about. Is it fixing bugs? Adding forms? This creates concern that if I file my return early (Feb or March), it might contain errors. HRBlock should clearly explain details of what’s in the updates.
2) The Backup feature never works, year after year.
My only complaints are:
1) The software has updates about every three weeks from Jan-April, right up to just before April 15. There is never any information available regarding what the update is about. Is it fixing bugs? Adding forms? This creates concern that if I file my return early (Feb or March), it might contain errors. HRBlock should clearly explain details of what’s in the updates.
2) The Backup feature never works, year after year.
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dan McMullan
from Illinois
Verified Purchase:Yes
In general, the product is easy to use, but there are several strong annoyances and inefficiencies:
1) Review of Imported Information is a horrible process. When I import the information from my financial services provider, this contains hundreds of instances for stock sales, dividends, etc. The Review Requirement then requires dozens of keystrokes for each one to review and clear. This adds hours of mindless effort to complete.
1) Review of Imported Information is a horrible process. When I import the information from my financial services provider, this contains hundreds of instances for stock sales, dividends, etc. The Review Requirement then requires dozens of keystrokes for each one to review and clear. This adds hours of mindless effort to complete.
2) After completing the above, and clearing all exclamation points, this STILL left me with a data verification warning for all of these transactions.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tommy 2 Tone
from DFW
Verified Purchase:Yes
I completed my taxes very quickly thanks to the import of previous years data. The tips and recommendations kept me from overlooking this year’s changes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pridge
from Alabama
Verified Purchase:Yes
Product was unstable. Did not work smoothly. Inconsistent response to mouse commands. Skipped steps in workflow.
Cons: Hard to prepare
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: David11354
from NY
Verified Purchase:Yes
Print is too small, difficult to print instructions
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock