Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,250 Reviews)
Rating breakdown 149,250 reviews
5 Stars
97,757
4 Stars
28,049
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,650 out of
61,787)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Mrbill53
from Pineville, LA
Verified Purchase:Yes
I have used HR Block for many years for my federal tax return, This year I also used it for my LA state return. I also paid the very high e-file fee to send it in. The return was immediately rejected by the state. I have had much difficulty with my state return since that time. NOT HAPPY with this!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: utm18n
from Albany, NY
Verified Purchase:Yes
the software keeps crashing...I've been using H&R for years and the software always crashed. I thought it was because of my computer and the Premium Version. But using a brand-new computer and I tried the Deluxe version, it still crashes multiple times
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Zoomer22
from Framingham MA
Verified Purchase:Yes
Used for ten years or more and always very accurate and easy
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
The last 2 years I had penalties due to program errors. I am waiting to get this year's results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bedford, TX
Verified Purchase:Yes
I've been using H&R Block software for at least 15 years and wouldn't consider using any other tax software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CElliott316
from Philadelphia, PA
Verified Purchase:Yes
The H&R tax software kept telling me to verify the amounts listed on a Form 1099-DIV from Fidelity Investments. Neither the transaction dates nor the dollar amounts matched my records, but what was I to do? It is the middle of the night. Am I to wait until the next day to argue Fidelity Investments? Who am I to argue with -- Fidelity Investments, FIDELITY BROKERAGE SERVICES LLC, or NATIONAL FINANCIAL SERVICES, LLC. How to get in touch with them? No telephone numbers. Then on the alerts the tax software objected again. None of it really mattered -- all of the dollar amounts were in 2 or 3 digits.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
I've been using this software for years!
Love it. 💯
A more comprehensive crypto section is needed.
Love it. 💯
A more comprehensive crypto section is needed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Peachtree City, GA
Verified Purchase:Yes
We've already received our refunds this year. We had different events this past year and the program was versatile enough to take care of my diverse needs.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock