Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,250 Reviews)
Rating breakdown 149,250 reviews
5 Stars
97,757
4 Stars
28,049
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,650 out of
61,787)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Mike0
from Indiana
Verified Purchase:Yes
I bought the package last year as I haev always done. The product continue to be rerliable but the application is not as flexible as it used to be. Back in earlier versions I used to chnage or alter many fields as I make errors and the applciation will adjust quickly. In these newer versions the application is stiff and static. I am thinking about changing to another platform and will try to do so next year
Pros: Maximizes refund
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TX26
from KEARNEYSVILLE,WV
Verified Purchase:Yes
The disk type is a process that people have used for years The process of using the Sign on online is very hard It should be as the Disk is I started on the online and ended up buying the Disk process
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Be Careful if You're a Part-time Delaware resident
on May 7, 2025
Posted by: Popofjake
from Lewes, DE
Verified Purchase:Yes
Be Careful! State Tax Version does NOT support Delaware part-time residents. Wasted money on that purchase.
Cons: Time consuming, Hard to prepare
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: azmt
from Arizona
Verified Purchase:Yes
2024 Deluxe Fed and State. Description leads one to believe the state filing is free with this version. It is not, very misleading that I had to pay extra for a state filing.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Btflpilot
Verified Purchase:Yes
Too expensive. To purchase a state program as well seems a bit much. And the charge to efile the state program is way out of line.
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jimbo21
from Elk Grove Village, IL
Verified Purchase:Yes
Your AI chat bot could not answer our question, was transferred to a support person (supposedly) but nobody ever picked up our call.
Second time we called and same scenario as above. Was on hold for over 45 minutes before we hung up
Second time we called and same scenario as above. Was on hold for over 45 minutes before we hung up
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: FormerTurboTax
Verified Purchase:Yes
I've been with turbo tax for as long as I can remember. H&R block was a little more difficult to use.
Cons: Hard to prepare
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TaxPayerIn2024
from East
Verified Purchase:Yes
The only consideration would be to make the dividend download more descript in that it is downloading all documents from the brokage.
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock