Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,250 Reviews)
Open Ratings Snapshot
Rating breakdown 149,250 reviews
5 Stars
97,757
4 Stars
28,049
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product. 
(
52,650 out of 61,787
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4 out of 5
4
Excellent Tax Preparation kit
on May 7, 2025
Posted by: Anonymous
from seattle
Verified Purchase:Yes
Great product. Most interview panels are thorough in explanation and gets you through the process with ease.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Needs better instructions
on May 7, 2025
Posted by: Anonymous
Verified Purchase:Yes
It worked ok for simple taxes, but determining where forms are and how the numbers got there is difficult. You have to trust that the software is correct, or really dig to find the finished forms. The dropdown menus are not easy to use.
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good product
on May 7, 2025
Posted by: Nicky55
Verified Purchase:Yes
Worked great for my situation for my purposes. Would be nice if the charge for e-filing the state along with federal wasn't so high compared to the cost of the software. Particularly since only 1 of the available federal e-files was used. Otherwise, it served the purpose.
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features in the Deluxe version,
on May 7, 2025
Posted by: Anonymous
from TX
Verified Purchase:Yes
I've been using TaxCut for over 10 yrs and I'm very satisfied with the results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not as easy to convenient to use as in prior years
on May 7, 2025
Posted by: Gerg
from Richland WA
Verified Purchase:Yes
I've use versions of this software for nearly 30 years. This year it is rated a Fair at best. Difficult to order and download. Difficult to figure out how to fix items identified as errors when trying to submit. Help was not helpful. It was circular and also just referring to obscure IRS publications. I'll be looking for other tax filing product next year.
Cons: Hard to prepare, Hard to import documents
Value
2 out of 5
2
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Consistent
on May 7, 2025
Posted by: Catasaur
Verified Purchase:Yes
I have used the software each year and appreciate the consistent appearance, behavior and sequence of questions. This makes it easy to compare the same progress of completion each year by comparison to the previous
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Hard to use if you don’t see well.
on May 7, 2025
Posted by: Wbulldog
from Orange County, California
Verified Purchase:Yes
I am visually impaired and benefit from a larger font size. This product difficult to read and forced me to use magnification to see it. Out doubled the time it should have taken. I submitted a review from the product at the completion of filling. Why are you asking me to review it again?
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very user friendly . . .
on May 7, 2025
Posted by: Ronbo66
Verified Purchase:Yes
Very user friendly and easy to navigate. The upload to the IRS, their acceptance and receipt of the refund went quickly and smoothly. Thanks!
Response from HRBlockBy CorrinaSocial Media TeamMay 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you

for the valuable feedback!
Written by a customer while visiting HRBlock
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