Same principal as TurboTax which I had been using but became disillusioned with when they failed to claim a gift to charity even though I had entered it.Then they failed to follow through on their promise of a discount in purchase price the folliwing year so I switched to H & R Block.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Not happy with the software this year. Tried to do two state filing for my daughter, but couldn't e-file the second state (KY). Had to mail it in., even though I paid for the extra state to be able to e-file it. Also, it seemed like a number of entries flagged that were OK to enter ($0 entered in some boxes) - entry was correct, but it kept getting flagged for incorrect.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, April 23, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used this program for 32 years…I love it. Constantly updated and accurate. Keep up the good work!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
I’ve been using this software for years. They had small brick and mortar Tax Prep offices all around the country decades ago, well before the internet or any user PC tax software was thought of. That speaks experience to me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
I have use it for many years, they are always right.
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.