Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: kmartktn
Verified Purchase:Yes
Been using for about 10 years and it has improved on ease of use
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: 25goteasier
from Correles NM
Verified Purchase:Yes
I've used the Deluxe software for many years, it seems to get easier over time.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Charmed
Verified Purchase:Yes
Used to be fairly easy. Had questions and all I got was an AI option that did not answer what I needed. I liked to be able to call someone with a quick question. Probably will be leaving after maybe 40 years?
Response from HRBlockBy Tra Social Media Team, April 23, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Did a perfect job like it usually does, but I still wish to see the day we can drop in our pdf documents and see forms filled up automatically only then I would give it this fifth star 🌟
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: slake1
from IL
Verified Purchase:Yes
i felt that this years 2025 federal return was lacking and being such, i had to resubmit my return due to errors that were not showed as a concern when i submitted the review my return button. There should have been a flag to alert me.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 1040 not EZ
from Mesa AZ
Verified Purchase:Yes
Not as user friendly as Turbo Tax. My Fed return was rejected as I forgot to include my pin. As a result my Arizona tax was put on hold until I fixed my Federal return. I had to pay again to get my state tax filed.
I used H & R Block tax software as Turbo Tax does not run on Windows 10 and my old desktop will not allow me to update to Windows 11. I'll upgrade to a new desktop before next years tax season.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Unlucky User
from On the "Cloud"
Verified Purchase:Yes
There is a problem after I fill out my H&R Block Tax Return and try to save it to my PC. H&R Block software creates the desktop icons but does not place my tax returns there. Apparently, what it has been doing for my last 3 or 4 tax returns was indicating on the PC screen that my tax returns would be copied into my documents folder, but apparently the H&R Block Tax Software attempts to copy the tax returns to some place in the "Cloud." But I do not have, and do not want, any connection to the "Cloud," so my digital copies of my tax returns disappear. What H&R Block needs to do is to change the software to stop and let the User choose if the digital copy is sent to the PC Documents folder with the desktop icon linked to it, or if it is sent to the "Cloud". By the way, I know and you should know that the "Cloud" can be on servers on any country in the world and that data on these servers has already been compromised. Why anyone would want their income tax information stored on "Cloud" servers is something your customers should think about, because the "Cloud" has been hyped as secure but it is not. Where did digital copies of my tax returns end up is a good question for you to answer. Nickname: Unlucky User
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DanEast
from Katy TX
Verified Purchase:Yes
Excellent. Loyal user for years. Never a problem with IRS.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock