The software is great and I have been using it for over 40 years. However, there needs to be a module for calculating Estimated Taxes for the following year which allows you to modify your current tax entries for expected entries in the following year. Obviously with the assumption of no change in tax laws.
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Very easy to use. I have used this program for the last 10 years, very happy with it
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
For the last two years the IRS has rejected my e-file taxes because the Ajusted gross income doesn't match I don't understand because all my files match the AGI. Like last year I mailed my taxes to them.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at HRBlockAnswers[at]HRBlock[dot]com at your earliest convenience.
Incorrect math Two years in a row. My Refund got reduced both this year and last year.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Hard to load on computer. Required a lot of data cleaning and file purging. Had to spend 2 days getting it to load.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.