Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: IDKs
Verified Purchase:Yes
I have been using this software for many years through many different life situations including job changes, relocation, retirement, etc. it has never let me down. The “interview” is intuitive and the software always seems to keep up with changing tax laws. I’ll continue using this until it’s not needed ( … culmination of one of Franklin’s life constants).
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Passaic County, NJ
Verified Purchase:Yes
I switched from TurboTax to H&R Block tax software five years ago because TurboTax required users to work and store their tax data on its cloud platform. I prefer to work and store my tax data on my local computer. H&R Block software is easy to use and allows users to download the software and work on local systems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated. We look forward to supporting you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Disgruntled37
from Massachusetts
Verified Purchase:Yes
Deserves a ZERO. I had almost finished my return when I attempted to enter data. Wasn't able to, although the data was correct. I sought solutions but none worked so I finally started over again with TurboTax.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: John BH
from PA
Verified Purchase:Yes
No longer able to download my Merrill Lynch data in your software. Not happy.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Lexis, Social Media Team, April 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: sdperc01
from San Diego, CA
Verified Purchase:Yes
I've got a Dell U2723QE Ultra Sharp 4K monitor attached to an HP desktop with an Intel UHD Graphics 770 GPU running on windows 11. No matter what I do in display settings, the H&R Block Deluxe 2025 Software is blurry. This is unlike every other piece of software loaded on the computer or any text or graphic on the web.
I'd like to see you add the ability for users to zoom in and out while navigating through the interview or while looking at forms. Please program the software to interface with as many graphics card and monitor pairings so that users can have the clearest presentation their hardware allows.
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Taxperson131313
Verified Purchase:Yes
Only complaint is when insignificant error messages do not allow me to complete return
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Duh666
from WI
Verified Purchase:Yes
I am an automatic recipient of the software. This year was the 1st time I have ever had an issue with it. I went on line and got it all solved with a new download. It was a bit frustrating as I had never had an issue before. Thus the 4 instead of a 5.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Billbob2025
Verified Purchase:Yes
Been using HRB for many yrs. Easy to use and everything works.
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock