Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,248 Reviews)
Rating breakdown 149,248 reviews
5 Stars
97,756
4 Stars
28,049
3 Stars
10,432
2 Stars
5,407
1 Star
7,604
85%of customers recommend this product.
(
52,649 out of
61,786)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Wantmymoneyback55
from Hawaii
Verified Purchase:Yes
Bought two state programs, but one of them I was unable to use as a partial year resident and I could not get a refund for that program. So I thought a program I didn't know that was useless until I opened it and couldn't refund it.
Pros: Easy to prepare
Value
1
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Senior84
Verified Purchase:Yes
Reviews of the program should happen often when one is running the software.
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
I find the section on investments somewhat confusing. The feature to download information from the investment sites is helpful.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from BALDWIN, NY
Verified Purchase:Yes
calculations are great but this is the second year that the program wouldn't allow me to e-file. I had to mail my return after Aprill 15th
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, May 12, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BusterBrown2025
from Saddle Brook, NJ
Verified Purchase:Yes
I lost my tax return from last year when my computer broke. I wish there was an easier way to retrieve tax return details when I can't find the prior year's tax return file.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: sanctions
from Maryland
Verified Purchase:Yes
I have been using the tax program for more than 5-years and it has never let me down.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: MRTA
from Nevada
Verified Purchase:Yes
I have been using H&R Bock tax software for more than 20 years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Jerzee Gal
Verified Purchase:Yes
I have been using H&R Block tax software for so many years that I've forgotten when I started. It is easy to use, and the transfer of standard information from one year to the next was seamless.
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock