I filed the form provided for my 2024 DC Income Tax in a way that was approved by your software and paid the taxes due. But about a month a half later I was billed by the DC government for 375.70 because I did not pay a enough estimated taxes for 2024, I had to pay a penalty as well as interest in the unpaid balance. I believe that you ought to have warned me about that so that I could have paid all the taxes I owed DD can would not have to incur this unexpected expense.
Response from HRBlockBy Andrea, Social Media Team, May 20, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have used the H&R Block software to prepare my taxes for 15 years. It has always been current and correct. '
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 20, 2025
Thank you for your thoughtful words and support over the past 15 years! We're thrilled to know you had a wonderful experience with us. Your satisfaction is our highest priority, and we truly value your business. We appreciate your insightful feedback and look forward to serving you again soon!
I've used TaxCut software for many years and found it very easy, intuitive to use in preparing my tax return without much need for support.
Response from HRBlockBy Andrea, Social Media Team, May 20, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Useful for typical situations for those of us who use itemized deductions, but don't own a business. One significant annoyance: the user interface seems stuck in the era of the original small built in Macintosh display. Everything is constrained to a small window that cannot be resized, requiring users to manually scroll to reveal data entry boxes and action buttons.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for sharing your feedback with us. We're glad you find the program useful for itemized deductions. We apologize for any trouble caused by the user interface limitations and appreciate your suggestion. Our team is continuously working on improvements, and your input is valuable to us. If you need further assistance, please don't hesitate to contact our support team at 1-800-472-5625.
Great product as always. Easy to use and self explanatory.
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you so much for your kind words! We're thrilled to hear that you find the product easy to use and self-explanatory. Your feedback is greatly appreciated and encourages us to continue delivering quality experiences.
copies of both returns, federal and state should be saved automatically after finishing with them.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for your suggestion. We value your feedback regarding automatic saving of copies for both federal and state returns. Your input helps us improve our services. If you have any further questions or need assistance, please contact our support team at 1-800-472-5625. We're here to help!
Was a long-time TurboTax user. Decided to give this software a try because it was recommended and was less expensive than TurboTax this year. It was easy to bring over last year's return and follow the prompts the H&R Block program. So far, so good with the experience and the program quickly updated me on the status of our Federal and State returns being accepted. Will definitely consider using again next year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for choosing H&R Block! We're delighted to hear that your experience with our software has been positive and seamless. It's great to know that you're satisfied with the ease of transferring your previous returns and keeping track of your filing status. If you have any questions or need further assistance, please don't hesitate to contact our support team at 1-800-472-5625. We look forward to serving you again next year.