Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Parson
Verified Purchase:Yes
Was fairly easy to navigate through the process. The only problem I had was coreccting alerts. It was not easy fixing the supposeded problem.
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Federal Return good; State return not so much.
on April 22, 2026
Posted by: _JJK_
from Cuyahoga Falls, OH
Verified Purchase:Yes
The Federal return software is thorough and easy to use. Unfortunately, there are glaring errors regarding Ohio School District return functionality. For example, there are multiple notices that form SD 100 needs to be printed and physically mailed. For the cost of the software, all forms should be able to be electronically submitted.
Adding to the confusion, the "Check Your E-file Status" screen shows (and continues to show) a pending Ohio School District return status; which makes the user think the form *was* submitted electronically.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
I have been using this tax software for decades. It is consistently reliable
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 23, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MA
Verified Purchase:Yes
Have been using this tax package for 30 years and it has always been easy to use and I have never had a problem with IRS
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: yury
Verified Purchase:Yes
Some forms cant be changed. No clear instruction provided what to be fixed. Codes for box 12 dont match codes on W2.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jackson NJ
Verified Purchase:Yes
Software is easy to use, however, I had to search for the software. In past years, it was sent out to return users.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, April 23, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
The termalongy is not known by the average user.
on April 22, 2026
Posted by: Anonymous
from Ravenna Ohio
Verified Purchase:Yes
Your instructions are as bad as those from IRS. The section on excess RMD makes you think you have to enter the amount on the 1099. The one referring to the window there is very confusing. You need to make it clear that this refers to you ONLY IF YOU PUT EXCESSIVE MONEY in your IRA. Also for us with bad eyes when we enlarge the print the next button disappears below the page. Also some of the buttons do not work just like the sumbit one belsow. No explaination jus stays on screen
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Albany Oregon
Verified Purchase:Yes
I have used HR Block for doing my taxes for many years now. It has always been accurate and simple to use. I feel confident my taxes are done right and my son comes over and does his too.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock