Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,248 Reviews)
Rating breakdown 149,248 reviews
5 Stars
97,756
4 Stars
28,049
3 Stars
10,432
2 Stars
5,407
1 Star
7,604
85%of customers recommend this product.
(
52,649 out of
61,786)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Pugmama3
from Arizona
Verified Purchase:Yes
I have been using this.software the past 10 yrs to file my taxes. It is easy to use and guides you thru the process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, September 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: GTHD
from Gretna, La
Verified Purchase:Yes
used it at the last minute and found it to be very user friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
4
Response from HRBlockBy Andrea, Social Media Team, September 3, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CO
Verified Purchase:Yes
After all these years it is still a problem to try and go back to change something and then return - sometimes have to advance page by page.
Hard to get to a human with a problem. But once I managed that the help was great 5 stars.
Bottom line: your people are great - your software not so much.
Hard to get to a human with a problem. But once I managed that the help was great 5 stars.
Bottom line: your people are great - your software not so much.
Cons: Hard to prepare
Value
4
Response from HRBlockBy Eva, Social Media Team, August 25, 2025
Thank you for sharing your feedback! We’re glad to hear that our team provided great support and that you had a positive experience once connected. While we strive for 5-star satisfaction, we understand there are areas where our software and accessibility can improve. Your input is truly valued, and we appreciate your continued trust in our people.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jefferson City TN
Verified Purchase:Yes
Have been using this program for at least 15 years. It has gotten more complex over the years. The background worksheet should CARRY FROM THE PREVIOUS YEAR OUR DRIVER'S LICENSE INFO TO THE CURRENT YEAR.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, August 25, 2025
Thank you for your loyalty and for sharing your experience with us over the past 15+ years! We're glad to hear you've had a positive overall experience, and we truly appreciate your feedback. We understand that as the program evolves, ease of use remains essential, and your suggestion about carrying over driver's license information is valuable. While we strive for 5-star satisfaction, input like yours helps us improve. Thanks again for being a valued customer!
Written by a customer while visiting HRBlock
Posted by: homer27
Verified Purchase:Yes
e-file worked flawless
captured my 3000 dollah cap loss carryover, this is gold
captured my 3000 dollah cap loss carryover, this is gold
Response from HRBlockBy Eva, Social Media Team, August 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Milton, DE
Verified Purchase:Yes
The interface fonts are too small and they cannot be increased.
The interactive prompts are sometimes misleading. This can result in 1099 data being entered in more than one place, resulting in incorrect computation of tax liability.
Tax data is not always automatically carried over from the Federal return to the Delaware return.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, August 22, 2025
Thank you for sharing your experience. The IRS recognizes issues with the Information Returns Intake System (IRIS), including problems with entering 1099 data and errors in tax calculation, often due to duplicate entries. The IRS offers temporary workarounds. For state returns like Delaware, federal data may not automatically carry over; manual review might be needed for accuracy. We appreciate your feedback and will forward your comments about the interface to the relevant team. For help with entries or IRS resources, please send us an email at hrblockanswers(@)hrblock[.]com.
Written by a customer while visiting HRBlock
Customer Rating
4
Mostly easy but with some improvements needed
on August 21, 2025
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
Software is reasonably clear and relatively user friendly. However there sure gaps in instructions that are challenging to work through (e.g. IRA qualified charitable deduction entry is cumbersome to locate and Schedule A lists are not easily used). It is easy to electronically file the 1040 return with fast response from IRS.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, August 22, 2025
Thank you for sharing your experience. We're glad you found the software clear and user-friendly, and that the electronic filing was smooth with quick IRS response. We understand that finding the IRA qualified charitable deduction and navigating Schedule A can be challenging. Your feedback helps us improve instructions and usability. If you have more suggestions or need assistance with entries, please call us at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Fun1
from San Diego,Ca
Verified Purchase:Yes
This software seemed a little more easier to use than the Turbo Tax software I had been using.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, August 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock