Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,248 Reviews)
Rating breakdown 149,248 reviews
5 Stars
97,756
4 Stars
28,049
3 Stars
10,432
2 Stars
5,407
1 Star
7,604
85%of customers recommend this product.
(
52,649 out of
61,786)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
My review
on September 16, 2025
Posted by: Mowbs
from Easton, MD
The federal software worked great, but there was a glitch in the state or I would have given it 5 stars. Fortunately H&R Blocks phone support with a woman named Karen was just great and will certainly keep my wife and self H&R Block customers for hopefully years to come.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, September 16, 2025
Thank you for your feedback! We're glad to hear the federal software worked well for you, and we appreciate your patience with the state glitch. We're especially happy to hear that Karen provided excellent support. We’re grateful for your continued trust and look forward to serving you and your wife for many years to come!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IL
Verified Purchase:Yes
A good experience, with the software. I was able to complete my taxes had not issues doing so.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, September 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
Great product. Very intuitive functionality.
on September 14, 2025
Posted by: TomRoy
from Rochester IL
Verified Purchase:Yes
10 plus years of using this product. Really like its functionality and accuracy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, September 15, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
Completed this year's extended tax filing just 15 days ago. Amazing experience.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Team, September 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Review
on September 10, 2025
Posted by: Name Les
Worked okay for preparing tax return. Could not save to PDF. Could not get support through Help Chat.
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, September 10, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hendersonville, NC
Verified Purchase:Yes
Some help answers are vague, very general, not specific enough. Thankfully found answers elsewhere. Friend is a cpa.
Pros: Maximizes refund, Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, September 8, 2025
We appreciate you taking the time to share your experience. While we aim to provide clear and helpful guidance, we understand that some responses may feel too general. Your input helps us improve, and we’re always working to make our support more specific and user-friendly. We value your business and hope to serve you even better in the future.
Written by a customer while visiting HRBlock
Customer Rating
4
Great features, and continuous improvement ideas
on September 7, 2025
Posted by: DGT1
from Morristown, NJ
Verified Purchase:Yes
I used the H&R Block Deluxe Software to prepare and submit federal Form 1040X and NJ 1040X after I realized I made an error on the original returns. The software interview questions made the process much more efficient and accurate. And I really liked the ability and ease with submitting the for electronically. That said, with respect to continuous improvement ideas, the navigation tools, while pretty good, could have been a bit easier. Overall, it's a really good software package, but there is some room for improvement.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, September 8, 2025
Thank you for sharing your experience with the H&R Block Deluxe Software. We're glad to hear that the interview questions and electronic submission process helped make your amended returns easier and more accurate. We also appreciate your suggestion regarding navigation improvements, feedback like yours helps us continue to enhance our software. We’re grateful for your business and look forward to serving you again!
Written by a customer while visiting HRBlock
Posted by: Wise2262
from Md
Verified Purchase:Yes
Very easy to use. Much improved from earlier versions
I would recommend this to a friend!
Response from HRBlockBy Corrina, Social Media Team, September 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock