Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,248 Reviews)
Rating breakdown 149,248 reviews
5 Stars
97,756
4 Stars
28,049
3 Stars
10,432
2 Stars
5,407
1 Star
7,604
85%of customers recommend this product.
(
52,649 out of
61,786)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: RLK1
Verified Purchase:Yes
I have used H&R Block for about two decades. This year was 50 miles of rough road. I was doing my granddaughter's taxes She is covered under her father's health plan. He got a 1095A. I repeatedly tried to learn how to handle it in the H&R Block program. The answers were all over the place. They ranged from H&R Block cannot handle a allocation to later after I had to go outside a pay someone to refile everything....to yes H&R Block can do it. I have no idea of what is reality. I do know that I had to switch to TurboTax as they could handle it. I found the TurboTax product much harder to navigate but at least after over 10 hours of trying to sort it out....we were able to file. Needless to say, I was very disappointed.
Response from HRBlockBy Tra, Social Media Department, October 16, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use
on October 14, 2025
Posted by: billanglin2024
from Albuquerque, NM 87112
H & R is always helpful; always plainly explained.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, October 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BS2025
Verified Purchase:Yes
I bought this earlier in 2025. Always use H & R Block Tax!!
Response from HRBlockBy Abigail, Social Media, October 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
Expensive when you add in state purchase if you file in more than one state and filing fees for state tax returns.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
1
Response from HRBlockBy Abigail, Social Media, October 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Steven522
Verified Purchase:Yes
Very good for basic returns. But not so easy to use if things get complicated.
Useful to learn once and for comparing information in same format in subsequent years.
Useful to learn once and for comparing information in same format in subsequent years.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, October 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Beware of error messages that can't be resolved
on October 13, 2025
Posted by: Peter of Boca
Verified Purchase:Yes
My tax return keeps getting rejected because it says I need to enter some sort of pin that box is not checked and have not been able to resolve it
Response from HRBlockBy Abigail, Social Media, October 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Stockton, CA
Verified Purchase:Yes
Always trust H ^ R block. Have used this software for over 25 years.!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, October 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Do not sell my information
on October 11, 2025
Posted by: Selling Tax Informatio
Selling my information to Google and Facebook you should go to jail
Response from HRBlockBy Abigail, Social Media, October 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock