Very thorough as it goes through each item. High Price of Software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Ok program, plan to purchase again because it does not require the most recent version of windows. It needs improved on asking about and calculating investment income that is tax exempt as a percentage of the fund. It needs improved on providing estimated quarterly tax payments for Federal and State.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
For the last 5 years at least your Maine program is very inaccurate
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, April 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Easy to use, instructions for changes need clarity
on April 23, 2026
Posted by: Anonymous
from FL
Verified Purchase:Yes
What I have always liked was them ease and convenience of doing my taxes with H&R Block. As the specifics in tax laws and regulations change, I am always concerned but from what I submit you guys seem to be accepting so I must be doing something right. On this one I owed a considerable amount of taxes and requested someone to reach out to me as I have voluntarily added more to my federal withholding for this specific reason. One of the options on 2025 spoke to overtime Which I believe should’ve been explained a lot more.
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.