I have used this program to do my taxes for 10+ years. It is much easier to use than filling out my 1040 on paper and much cheaper than a tax accountent. I love being able to file online too! It is certainly worth the small cost.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Both my 2024 and 2025 H&R Block software allegedly included state as well as federal returns, However, both years failed to load the state software automatically. I had to call support for assistance.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I buy your product every year and I find it easy to use and understand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 21, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
The program seemed to have glitches and although it ultimately uploaded and worked, it wasn’t easy. It changed the resolution on the screen and it was very hard to operate. I’ve used H&R Block software for many years and never experienced these problems. I don’t understand why this happened.
Value
2
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have been using this product for years and it has never disappointed. Always fast, easy to use and accurate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
User-friendly and easy to understand. I gave me my maximum refund.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I have been usinng this software for over a decade and am fine with conituing to use it. It is fairly intuitive and help popups are usually sufficient to answer nay questions I may have.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Asiya, Social Media Department, February 21, 2026
Thank you for sharing your feedback! We’re glad to hear you’ve been using our software for over a decade and continue to feel confident with it. It’s great to know you find it intuitive and that the help pop‑ups give you the answers you need. We truly appreciate your long‑term trust in H&R Block and are always here to support you through tax season.
i have used H & R block for mnay years and will going forward
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!