Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: 2025taxfiler
from Louisiana
Verified Purchase:Yes
I bought the Deluxe 2025 and it made filing taxes easy and painless (as usual!). I will continue to buy and use H&R Block for filing my taxes as long as it remains so affordable and easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Jackgl
Verified Purchase:Yes
I used it for over 10 years doing my simple tax returns. It does the job OK.
But, the AI Assistant is terrible! Had great difficulty in instruction to re-submit a rejected CA tax return. I had to finally figured how to do it by myself! The original simple instruction I followed did not have a Re-submit button to choose!
But, the AI Assistant is terrible! Had great difficulty in instruction to re-submit a rejected CA tax return. I had to finally figured how to do it by myself! The original simple instruction I followed did not have a Re-submit button to choose!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Natick, MA
Verified Purchase:Yes
Software really could use a user interface refresh. Gets the job done -- eventually.
Value
4
Response from HRBlockBy Maria, Social Media Team, April 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: taxnut1040
from dallas
Verified Purchase:Yes
Hard to see how interview aligns to forms. American opportunity credit seems to have a bug when it calcs and interview says you qualify then does not show on form to get credit! Also, not clear if you have a K1 where to enter on deluxe or if you need to upgrade to next version. I think questions should be there and if yes then offer to upgrade. I had turbo tax last year and tried HR block but will pay more to use Turbo tax next year. Also, have the time I could not download update automatically and had to do a manual update. Also said update after I filed on April 14! How do I know a bug may have screwed up my taxes?
Cons: Doesn't maximize refund, Hard to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indy
Verified Purchase:Yes
I've always used H&R Software. Easy to use, great help and explains items with easy to understand instructions.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Tra Social Media Team, April 23, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: twjr118
from Virginia
Verified Purchase:Yes
You make doing my taxes something I enjoy, and I know you folks have got all the up-to-date info for me to use.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, April 23, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
Been using this software for over 10 years. For most part this is very good product. Easy to use & navigate around. Easy importing of financial data from financial institutions. No hassle free electronic filing.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Initial download in Dec 25 didn't import 2024 data
on April 23, 2026
Posted by: Anonymous
from Columbus OH
Verified Purchase:Yes
I bought the program in December 2025 to prepare a preliminary tax return for 2025 to determine how much additional taxable income I could transfer from my 401k to my IRA and stay under the 20% marginal tax rate. . Unfortunately for the first time in years that I have used Tax Cut, the initial program for 2025 I downloaded would not allow me to import data from the 2024 return. That made my effort to plan the amount to withdraw much more difficult. Please insure that the initial downloads for the 2026 tax year are tested to insure that the information from the 2025 return can be imported easily. You might also add some planning tools that help estimate RMD withdrawls from 401k accounts for the following year.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock