Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,244 Reviews)
Rating breakdown 149,244 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,406
1 Star
7,603
85%of customers recommend this product.
(
52,647 out of
61,782)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I've been using your tax software since 2005, even before it was called HRBlock, so I am a returning customer many times over. I'm still a little upset that I can't submit my state returns (Ohio) without paying extra $$. I think you need to work on that !!
I also think it's ridiculous to have to install extra software to handle the .PDF files .
my TAX returns are basically simple- we're married filing jointly, both retired, and only incomes are two pensions,and our two social securities, and two IRA withdrawals. A homeowner with no debts. Simple ! But I pay quite a premium for your software, and I can't even file a state return. WORK ON THAT !!!
I also think it's ridiculous to have to install extra software to handle the .PDF files .
my TAX returns are basically simple- we're married filing jointly, both retired, and only incomes are two pensions,and our two social securities, and two IRA withdrawals. A homeowner with no debts. Simple ! But I pay quite a premium for your software, and I can't even file a state return. WORK ON THAT !!!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Gets easier every year.
on February 21, 2026
Posted by: Miguel Raton
To make life easier, 1. Import ur personal data from prior year. 2. Import all ur 1099B (if any) Do these 2 steps FIRST to save a lot of time. Then keep in mind the main Form 1040 topics so you can keep up with what the software is doing.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
Have been using this product for years and am never disappointed!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: john1355001
from greenwich , CT
Verified Purchase:Yes
Had problems with the Federal software reporting nominee interest. Secondary screen wouldn't come up the first few tries. Kept saying there was an error filling out blocks on a form I wasn't using. CT state return was a nightmare. Usually I let the H&R software figure everything out, then transfer the information to the state website and save the 15 bucks filing through H&R. This year the social security worksheet forms were very different and came out with a $150 difference. The intuitive AI help wasn't so helpful. After going around in circles for a while, it basically said to go with the state website version of the form worksheet.
Value
4
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
Happy with the software overall, there are couple minor confusing areas that i had to google to find solutions for
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: RobertD81
from Herriman Utah
Verified Purchase:Yes
I have used your tax program for several years and am completely satisfied with the ease of which I am able to file my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jimmalb123
from Conway SC
Verified Purchase:Yes
Though the federal tax return was good as always the state forms are lacking. For the cost of adding the state forms they 100% lack the same level of interview and explanation, you are left to figure out many values hoping you are doing it right.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sarge Ethel
Verified Purchase:Yes
There was a problem with the software. If I hadn't checked my withholding I would have had an incorrect return. Withholding was transposed from one 1099R to another.
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock