Been using HR Block tax software for over 12 years. It’s been consistently easy to use. So far, I haven’t seen or noticed any errors. I’m happy with the software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I’ve been using this software for over 10 years and it never disappoints. Always easy to use, very accurate and very reasonable.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Your software for my initial filing was good as always, but I found the directions and procedure when I needed to do an amended return was not so easy and was clunky and failed to properly save my first attempt so wasted a bunch of time.
Pros: Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Software was excellent. Had an issue with the tax file transmission. System would finalize the return, try to submit the return, fail, and still charge me for the state submission. I have 5 charges for the state submission. took be a while to realize it was an update issue. Once I got the software updated, everything submitted correctly, I still have the extra issues on my credit card...
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Deeply disappointed that I was not able to file electronically. Problem was that there was apparently a mismatch between data fed had on some 1099's and what I had. Unfortunately there was no way that data could be identified without me calling each 1099 source.There had to be a better way. This has never happened before with other tax prep software.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Removed Merrill Edge from auto-import. This added hours to my preparation process this year. After many consecutive years of using H&R Block's software, I'll be looking to switch next tax season.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Made the transition this year from Turbo Tax since H&R Block supports both Win 10 and 11, and Turbo does not support Win 10. All in all a smooth transition on importing last year's files. I was not used to the navigation of the various forms and the review of previous filled out data. The only drawback I experienced was that it tried to get me to correct errors on unneeded forms it pushed to me; after a while I learned the only way to correct the error flags was to delete the unneeded forms the return. There was no advice or help to figure that part out.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Deluxe efile + state makes filing very easy. Partnerships are still challenging and each one is different.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!