Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,244 Reviews)
Rating breakdown 149,244 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,406
1 Star
7,603
85%of customers recommend this product.
(
52,647 out of
61,782)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Hyde Park, NY
Verified Purchase:Yes
I switched from Turbo Tax many years ago. They had an issue with their product and there was no clear answer as to when it would be fixed.
The change has been seamless and I have never looked back. The accuracy has been fantastic.
The change has been seamless and I have never looked back. The accuracy has been fantastic.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Angry_taxpayer
Verified Purchase:Yes
I was happy with the process, but the program changed me 2 times to file my state taxes.
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Johnc83
Verified Purchase:Yes
It's OK, I've used it for many years, and it is not as helpful as it should be.
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver Colorado
Verified Purchase:Yes
Works well and is basically understandable. I wish when waiting for updates, I could be informed the forms that were not yet finalized for both Federal and State returns. I end up waiting for the final forms when I could have filed weeks earlier. So my refund can be delayed for that amount of time.
Pros: Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: RJS737
from Wethersfield, CT
Verified Purchase:Yes
I mistakenly used the online version last year after many years of the downloaded version and I still haven’t gotten my refund yet for 2024 tax year. I went back to downloaded version and it’s so much better.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
on February 22, 2026
Posted by: philmpat
from huntsville, alabama
It seemed I had a little harder time when I was trying to file. It keep coming up with the State info in my 1099-R forms weren't filled in correctly. I when back through to fill in any missing info, and ... got the same comment back.
I would recommend this to a friend!
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: rdl1
from Ohio
Verified Purchase:Yes
I have used H&R Block software for the past 10 years. The software works flawlessly and is a good value. I plan to use it in the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
I hardly think that 'Deluxe' is appropriate.
on February 22, 2026
Posted by: Nightmare 2025
from Boca Raton, FL
Verified Purchase:Yes
I owed 2K, then I went tp AI help- forget aabout. Ran it again and owed 4k. Coulde not find error and in many cases, could not find pages previously seen.. For the third time, was not given chance to enter estimated taxes paid. Finally found it with asearch for 1040 EST and I now am owed 2K. Also, If the program is supposed to aid me in estimated taxes for 2026, why does it ask for estimated tax amounts?
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock