Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: ReneJ
from Washington State
Verified Purchase:Yes
It was easy enough to use and seemed to put everything in the right spot but it lacks the bells and whistles that Turbo Tax gives you. When I upgrade to Win 11, I will return to Turbo Tax.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ShelbyK
from Georgia
Verified Purchase:Yes
I purchased the deluxe that hade the federal and state software. Downloaded and didn’t start in my taxes that day. I did my federal first as I always do, then when it came Time to do my state I couldn’t access the state program. I had downloaded. Long story short I had to end up paying for just the state software to complete my taxes. I’ve never had this issue and was very frustrated by the whole thing.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Have used H&R Block for years. I don't think I could do it on any other software
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from kansas
Verified Purchase:Yes
it does ok but it keeps changing and hard to find answers
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
I have use H&R tax software for years. Easy to use and always accepted by the IRS. Thank You
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: mk96
Verified Purchase:Yes
Everything went smoothly, with one exception. I had to backtrack to enter taxes paid for the year. It should be a major prompt.
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: BN 80
from North dakota
Verified Purchase:Yes
I did my state and federal taxes and everything worked well
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Scarborough ME
Verified Purchase:Yes
Used this software (and its antecedents) for many years .. it hasn't let me down yet.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock