Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,244 Reviews)
Rating breakdown 149,244 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,406
1 Star
7,603
85%of customers recommend this product.
(
52,647 out of
61,782)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
Great to follow.
on February 23, 2026
Posted by: esiemae
from Minnesota
Have been using this same plan for years. Always works well.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Woodland Park, Colorado
Verified Purchase:Yes
I’ve been using H&R Block tax software for many years. Always easy to install, and navigate through the tax process!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Diego County, Calif.
Verified Purchase:Yes
I have used it for 2 years now. It easily imported important information from last year. Only problem was I missed checking the line for putting in my IRS ID PIN because it is nestled in with a group of other questions that no way pertained to me. As a result, my first submission to the IRS was rejected, then they charged me again for the State filing...it would not let me complete the taxes and send without charging again. I had to call and have it credited, but they did so without problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This is my sixth year using this program. It has made tax time so much easier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Kan, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Near Philadelphia,PA
Verified Purchase:Yes
Been using H&R Block software for years, and I find it accurate and fairly easy to use! I believe it has yielded the maximum Federal and State returns to which I am entitled!
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SD
Verified Purchase:Yes
Generally, a very intuitive program. It is easy to use, and relatively easy to perform research. The planning tools are not as good, since the do not allow the level of detail as the program. Overall, very satisfied with H&R Block tax software. A great value.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: 2025abc
from Michigan
Verified Purchase:Yes
Pin # w a s an issue. Yours was a 5 digit # and IRS was 6 digits ¿?? What a problem?
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas
Verified Purchase:Yes
Very disappointed with the product this year when trying to process a 1099-A and 8962 for my son. When filling out the info for the 1099-A there was only 8 months worth of data available to fill out, which should have been fine. Instead the Federal kept getting rejected when I tried to efile. I then used Turbo Tax using the same process and I was able to efile without any trouble. You definitely have an issue with your software. Doubtful I'll be coming back next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock