Difficult to see the entire form when doing initial entry. Expensive to efile state forms.
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Excellent product. As good as Turbo Tax, but cheaper. Also, they try to keep backward compatibility with older operating systems
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have used H&R software for many years now. Each year I have been satisfied with the accuracy and completeness of the software. It is easy to use and I can complete my return with a reasonable amount of effort.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
I have used this software for decades, it used to be called Taxcut. It has always met my needs most years unless I had something complicated.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Each year it is fairly simple to use and get my taxes done. One thing that would make it easier when we need to review an item is to point it out more rather than just the area to review.
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
The software functioned adequately and I was able to complete my taxes. I ran into a couple of bugs which I've reported. This is the first year that I've had bugs which changed my tax amounts. If I hadn't caught the incorrect updates, I would have seriously overpaid my taxes. The feature I'm most happy with is that it runs on computers running older operating systems.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!