Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,244 Reviews)
Rating breakdown 149,244 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,406
1 Star
7,603
85%of customers recommend this product.
(
52,647 out of
61,782)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5
Best software for Federal
on February 23, 2026
Posted by: Merry 48
from Baltimore Maryland
I buy this product every year. Federal software is the best. Problem with the Maryland return if you receive social security and under the filing requirement. The software wants to tax you.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear that you had a good experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent tax software except for entering RMDs
on February 23, 2026
Posted by: LWandDA
Verified Purchase:Yes
I have used H&R Block tax software for several years now and find it easy to use. I did have some confusion on where to enter RMD this year. As a result, I entered them in two different places and was double taxed until I caught the mistake. I could not go back and delete the error, so I had to redo the entire Federal return a second time.
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Had to use Edge this year. Nothing told me that!
on February 23, 2026
Posted by: Frustrated 2026
Verified Purchase:Yes
The program was as good as always with (1) exception. I have always used Chrome as my default browser. This year I had to change it to Edge. It would have been NICE if a notification came up when I opened the program saying that this year Edge was required. It would have saved me 2 hours on the phone with your company trying to figure out why I could not actually file my taxes.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Dave00013
from Minnesota
Verified Purchase:Yes
I’ve used the software for several years now and not been audited so it must be working. Very easy to navigate the software.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear that you had a good experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Waterford, WI
Verified Purchase:Yes
Use each year, info transfers well, price is better that turbo tax. Very detailed. Completes forms I didn't know i had to complete!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear that you had a good experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: M Go Blue
from Grand Rapids MI
Verified Purchase:Yes
The software was a great help with filing both federal and state returns
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from KY
Verified Purchase:Yes
software is fairly easy to use . some of the questions are a bit more confusing than they used to be.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Good tax program but still needs improvement
on February 23, 2026
Posted by: Anonymous
from Rutledge, Tenessee
Verified Purchase:Yes
Overall a good program. However, many of the items in the review questions were not clear and had to have further research on my part. Your program should be straight forward with little doubt of input. Also, provide a basis of how the data will be utilized and input into the forms. Remember, your customers are not tax accountants and are just trying to complete the necessary requirements to complete their return.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock