been using HR Block many years now. with the changes to the tax law was hoping for more explanations.
No, I would not recommend this to a friend.
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Program had an issue that wouldn’t allow direct deposit information. Absolutely aggravating.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The program is good but it would be nice when you purchase both Federal & State that you should INCLUDE one state e-file with the purchase. It would be nice to have everything all in one.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
It would be helpful if there was a way to bypass topics that don’t apply. Hard to submit a review.
Cons: Time consuming
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I liked everything about it except being able to print double sided. In the past I could always print double sided so I didn't waste as much paper. This year I could not find a command to print on both sides of the paper
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
The software has the latest updates and ask about the various options. This in my opinion covers the tax requirements and makes sure you get deductions you are entitled to.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!