The automatic download from the prior year software did not work. Despite the 2025 software indicating that the prior year’s info was successfully downloaded, no information from the past year appeared. I tried the download 3 times without success. I was forced to manually load all personal and investment info. Disappointing.
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have been using H&R Block software for years and found it easier to use then turbotax. I recently upgraded to a MacBook and found the software to be a learning experience as the new software is more intuitive than the previous software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Been using H&R Block tax program for years. Buy it every year online. Never had any issue with my returns. Easy to use and accurate. Has answers c for all of your questions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Most of the program is very simple to fill out. My only problem was how they treated the RMD of IRA.s The sections that questioned accumulated distribution. I did not have any. It was not clear at all and very confusing. There was no way to indicate that you paid the correct amount of taxes on the RMD.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.