This is the fifth year I have used this program for my taxes. Will never change to a different program even if on sale. Easy to use. Great program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I previously responded to your request for a review. And it’s obvious to me that you don’t bother reading any submittals since I never received even a sneeze response to my last “how did we do” review. Why respond to a phony front AI driven review when the actual producer doesn’t really care one bit. I have used Block products and have even worked for block in the 90’s. Boy have you folks fallen off a cliff both with focus and software.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
It is a good program. But this year I could find no answer to a question I had in minimal contributions paid by my pension. The information you listed gave me no clue as to how to respond. Your chat person told me he couldn’t answer my question. Your direction to go to the IRS was less than helpful. I had no place to go to seek and answer.
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.