Works well…at a cost. It’s not a cheap software and the additional states jack the price up sharply. Easy to import last years return and very thorough nevertheless. Reminds me that I work hard so others don’t need to.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Hard to prepare
Value
2
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We appreciate your feedback regarding the pricing of our services. We strive to maintain fair and transparent pricing for our customers, and we're sorry to hear that you found it to be expensive. Your feedback helps us understand our customers' needs better, and we're always looking for ways to improve. If you have any specific concerns, please don't hesitate to reach out to us at 1-800-472-5625. We're here to assist you in any way we can.
I like your product but is there any value if you prompt me with what to say??
I would recommend this to a friend!
Value
2
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We appreciate your time in sharing this with us! If we can help to make you have a 5-star experience, please let us know in your follow-up survey. Your feedback is important to us!
I have tried, in the past, several of the tax programs that are available to the public. This includes the "free" online programs, and HR BLOCK is the best, by far! I've used it now for at least the last 10 years and unless something major changes with the HR BLOCK program, I never will!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I used HRB for years then switched to the big competitor. After no help on a security issue I had while using their software, I came back 2 years ago and so glad I did.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I made an error on my state return so had to file an amended state return. Had some delay in finding where to find state amended return on the software, however after finding it was very simple and easy to file the state return electronically and the best part it was filed for free.
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
It does exactly what I expect it to do. We do have some investments, but our return is still fairly simple - we claim the standard deduction. But being able to import 1099s and W2s and have Block fill in the appropriate lines is great.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Jim, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.