Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,244 Reviews)
Rating breakdown 149,244 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,406
1 Star
7,603
85%of customers recommend this product.
(
52,647 out of
61,782)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
on February 24, 2026
Posted by: Form 5695
from FL
Not enough information provided when a problem is identified, i.e., energy efficiency Form 5695 would not let us correct the error/
Cons: Hard to prepare
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: GeoIll
from IL
Verified Purchase:Yes
I don't expect to ever buy it again. It was painful and wasn't very intuitive. I've used FreeTax USA in the past which doesn't do all of my state forms which is why I was looking to switch, but I ended up doing FreeTax alongside H&R Blocks and had to spend hours going through H&R's because I'd made several expensive mistakes while FreeTax was a breeze.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
2
Gets the job done, but increasingly difficult.
on February 24, 2026
Posted by: dg1239
from Allentown, PA
Verified Purchase:Yes
I have used H&R Block tax software for many years. I purchased it this year because it was the cheapest tax software at the time. However, I’m finding it more difficult to use and am questioning its accuracy. I have a hard time returning to my working point after looking at a “go to” item. As a previous user, I can navigate around, but I believe it should be easier. Using the software requires a person to kind of have some tax knowledge; possibly difficult for first time users unless your tax situation is simple. Additionally, the included state return result was different than the result of my actual state tax website. The state website made more sense, so I used the state website tax return.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: BLFHOU
from USA
Verified Purchase:Yes
It is a great program and I have been using it for years.
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: FAFO2
from WI
Verified Purchase:Yes
I have used H&R Block tax software for years. It has always proved to be an excellent tool for getting my tax returns done in a timely manner.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: jwy67
Verified Purchase:Yes
Purchased again this year and found it an easy and quick way to file our taxes
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: ZoeGirl2
from FL
Verified Purchase:Yes
I didn't find it as user-friendly as previous years. I couldn't get AI help to engage
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: spotloe
Verified Purchase:Yes
The section of foreign tax credits form 1116 did not have very good instructions.
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock