program was not ready to use until Feb 20. Had a bug that resulted in form 8606 printing with the ending basis incorrect.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have used this H&R Block Deluxe software for years. Easy to use & is able to answer any of my questions.
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Have used the software many years and have always been pleased with the guidance and the ease of getting our taxes done!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I've been using the same product for over seven years. I'm satisfied with everything, but I haven't noticed any significant changes in the service compared to seven years ago with the recent introduction of AI. I believe the information of customers who use the same product every year is already stored or can be added to leverage the power of AI. However, I'm disappointed that I haven't been able to utilize that feature yet.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Very good software, with one exception with regards to Stock transactions. The software is not specific enough to determine which box on the 1099 is required for the box in the software questioning. Some of the software questions did not match the 1099 exactly and took a while to figure out what the software was looking for.
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
The product is good at the basics of tax preparation. I would have given it 5 stars, but this year I ran into an unusual tax situation that the program didn't handle very well. It dealt with calculating underpayment penalties using the annualized income method. The program wasn't able to discern the difference between filing two months before the April 15 due date and filing on the due date. The only option for me to correctly calculate the underpayment penalty was to override the calculation which then would have prevented me from e-filing which I really preferred doing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have been using the H&R Block software over 10 years and have never been disappointed by how easy it is to follow. Also have gotten the best results for refunds.. thank you
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
used other tax software in the past. HR Block software is easier to navigate. it is also easier to fill out information with step by step instructions.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!