Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Jrf47
Verified Purchase:Yes
For the second year in a row the software failed to install on 2 of my Windows 10 or 11 computers. It only installed on my Dell windows 10 system. Your help deck could not solve the problem.
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
Have used H&R tax software for over a decade and like how easy it is to use. With previous years information there is very little required to start new return except to answer few questions on any personal status changes for the year. I really like the real time tracking of taxes owed/refund as you move along with inputting income and deductions.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: GFS4
Verified Purchase:Yes
I submitted a negative review three weeks ago and have heard nothing from H&R. I reached out for help and was referred to an AI agent who rerouted me back to itself.
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MS
Verified Purchase:Yes
Always happy with H&R Block tax software. This year I had a K-1. Depending on the K-1 code(s) the software said you may need to make adjustments but gave no guidance.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Keep Supporting Windows 10 - Turbo Tax divorced me
on April 24, 2026
Posted by: SpiffyRose
Verified Purchase:Yes
I am a longtime TurboTax user who switched to H&R Block because tt no longer supports windows 10. I made the switch fine, age 75 and not tech savvy, and fed was ez. State of Indiana was sketchy. would not let me e-file, had to file by mail. Saved $20 but inconvenient. I needed to amend return and fed was ez, state was more complicated since it was a snail mail. I'll be back next year.
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
I have used the H&R Block tax software for several years and it meets or exceeds my needs. I plan to use it again next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Posted by: JD95
Verified Purchase:Yes
There is no easy way to get a person to review the return. I had specific questions no help. I hope I don’t get audited. CPA for me from now on.
Cons: Time consuming
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 123321
Verified Purchase:Yes
For straight forward tax statements this product is great. I have been using this for a few years with no problems. However this year, had some specific social security issues not addressed by the software.
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock