Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,244 Reviews)
Rating breakdown 149,244 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,406
1 Star
7,603
85%of customers recommend this product.
(
52,647 out of
61,782)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Angelo1972
from Holbrook
Verified Purchase:Yes
First time using it and love it. Highly recommend trying it
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Thisfieldisfingstupid
Verified Purchase:Yes
Lower rating this year...tired of the additional fees. I buy the software, then I have to buy state software (because I have to file in multiple states). And then I have to pay again to file each state software because that is also not included with the purchase. Starting to feel like I should l look to other programs.
Pros: Easy to prepare
Value
2
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Delaware
Verified Purchase:Yes
Has supported me number years. Alwayss happy I purchased.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lithia, FL
Verified Purchase:Yes
I like it as easy to use. I am using it for few years.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, February 26, 2026
We’re so happy to hear you had a good experience with our software. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: nancyle
from Denver, CO
Verified Purchase:Yes
I think the software improves every year, but I would still like to be able to talk to a person.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orlando fl
Verified Purchase:Yes
Love the product for years. Had confusion with mutual funds. Could have given better description of types.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, February 26, 2026
We’re so happy to hear you had a good experience with our software. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Overland Park, KS
Verified Purchase:Yes
After over 20 years of using this software (I used Kiplinger before it was bought out by Block), THIS IS THE LAST YEAR I WILL BE USING IT...
1) the program appears to have a bug for anyone old enough to deal with Required Minimum Distributions from an IRA. If you fill in the amount actually distributed, it automatically uses that amount as an abnormal distribution and includes a penalty in the calculations.
2) it is now February 25th and as I get ready to file, it says it can't e-file because a form is still a "draft" and needs to be updated ! Form 4562 for depreciation -rental property- isn't the final version yet!
1) the program appears to have a bug for anyone old enough to deal with Required Minimum Distributions from an IRA. If you fill in the amount actually distributed, it automatically uses that amount as an abnormal distribution and includes a penalty in the calculations.
2) it is now February 25th and as I get ready to file, it says it can't e-file because a form is still a "draft" and needs to be updated ! Form 4562 for depreciation -rental property- isn't the final version yet!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
New H&R desktop app user
on February 25, 2026
Posted by: jlh9
from CA
I was somewhat satisfied w/ H&R, although I'm a 30 user of TT. It was somewhat easy to transfer data into program. I found some topics lacked clarity or difficult to remove or correct. I would have liked better options for forms and worksheets to download or save for my records and future use-- all or nothing made for a lot of bulky paper in my files.
Pros: Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock