Program worked well until it would no longer update. I enede dup having to use a different computer than the one I started with.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for your feedback. Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Ok for Federal, challenge for multiple state returns
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I was unable to find a way to import retirement 1099-R so I had to do it by hand and made mistakes. Also I found it confusing that I got a warning for $0 for social security retirement income but couldn't clear the warning. On further reading it said I could ignore the warning but it was confusing.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I have been using this product for a good number of years to help me prepare tax returns for myself and my family. I am totally pleased with it. Not only is it very thorough and accurate, it is also very easy to use. I am very confident of getting high quality in preparing returns.
Pros: Easy to prepare, Maximizes refund, Fast
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!