Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Ronald 2025
from Los Angeles
Verified Purchase:Yes
I had a real estate investment and the software was not updated to work with it by April.
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good but deleted the helpful comparison report
on April 24, 2026
Posted by: Anonymous
from Philadelphia
Verified Purchase:Yes
I ve uses deluxe and State for 20 years.im generally happy but 10 years ago they dropped a VERY helpful report. You can't print a compare to prior year summary. With that you can see varuatiin and if you missed something. I now do manually in excel. It would be great if they brought that report back. But they probably wont
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
This was better than Turbo tax. I'm glad I switched to H& R
Pros: Easy to prepare
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Sirg
Verified Purchase:Yes
Many years of satisfaction with easy-to-use tax prep software.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Gigi6
from Michigan
Verified Purchase:Yes
It was good for the Federal Return, but not so much for the State return. Problems with the Homestead Property Tax area.
Cons: Hard to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: haha736
from NJ
Verified Purchase:Yes
I've been using H&R Block for years. It's easy to use and insightful when there are questions I have.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: 6771
from Texas
Verified Purchase:Yes
I bought this several mths ago (dec or jan). In early february after I thought I had finished, there was an "odd" section having to do with my RMD. That section disappeared by the middle of march. Thank you. I had never had that problem before.
I do wish you had an option to print out the quarterly mail to IRS money forms. I am retired and need those. Otherwise good product.
I do wish you had an option to print out the quarterly mail to IRS money forms. I am retired and need those. Otherwise good product.
Cons: Hard to prepare
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
Antiquated UI with Unreliable Search Capabilities
on April 24, 2026
Posted by: Bob27000006373838
Verified Purchase:Yes
Navigating the UI feels like something from 20 years ago, but it works for e-filing. The search feature seems useless for finding special topics or help with less common problems. Had to rely on Internet research to figure out which form I had to manually edit. Much room for improvement.
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock